Console CX.
An intelligent AI chatbot system that helps you support your customers and answers all their questions.
An intelligent AI chatbot system that helps you support your customers and answers all their questions.
Helps customers even at night and on weekends
Responds quickly and clearly
Supports employees by pointing out mistakes and suggesting solutions
Doesn’t require programmers or a big budget
Setup time: up to 35 minutes
Technical skills: not required
Responds quickly and clearly
Supports employees by pointing out mistakes and suggesting solutions
Doesn’t require programmers or a big budget
Setup time: up to 35 minutes
Technical skills: not required
On your website or in messengers, you can automate communication with your customers
Console CX helps you connect your AI assistant so it can automatically answer customer questions when they contact you on your website or in messengers like WhatsApp, Instagram, Telegram, Facebook, or email.
Why choose CONSOLE CX?
- Built for teams new to customer support. No need to hire extra staff — AI handles the first incoming requests.
- No risk of losing loyalty with Co-Pilot mode — a human steps in for complex issues.
- Ready-to-use settings and scenarios — no technical expertise required.
- Go live in just 35 minutes — everything you need is already included.
- Full manual control: review all conversations in real time.
- Alerts and auto-switching to a live agent for critical triggers.
What’s inside?
An intelligent AI assistant that communicates via your website, WhatsApp, Telegram, Email, and other channels.
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Training module based on real conversations -
Learns from your documents and past dialogues -
Management dashboard & analytics -
Monitor all active chats -
Integrations with any LLM and your own vector database -
Configure assistant behavior -
Response quality and speed analytics -
Knowledge base — simply drag & drop documents (PDF, DOCX, HTML, etc.) -
AI uses your database for accurate, relevant answers -
Multilingual support
Ready to Use Out of the Box
Setup Time: Up to 35 minutes
Technical Skills: Not required
Technical Skills: Not required
- Professionally pre-configured templates and prompts
- Flexibility and ease of use
- Quick setup without developers
How to Get Started?
Easy to use, intuitive, and actually helps get work done
Hear from our clients
- Wantapply.comConsole CX is a total game changer for our support team! With Copilot mode we’re handling 3x more tickets and chatting with customers has never been easier. And the best part? The Console CX team actually listens, rolls out updates fast and helps us get the chatbot set up just right. Honestly, it’s more than a tool it’s a lifesaver for our team.
Ready to Start Risk-Free?
Join the companies that have already launched high-quality customer support with CONSOLE CX
Start with the Free plan 
Free tariff plan
AI Assistant for Setup
24/7 support
FAQ
You Asked, We Answer
Console CX is a control panel for your AI assistant (chatbot). With it, you can:
- Launch your AI assistant,
- Customize its responses,
- Train it on your own data,
- Test its performance,
- Connect channels (e.g., Telegram),
- And fully manage it—no coding needed.
Assistant Instructions ("Settings")
This is where you define your AI’s behavior—like training a new employee. For example:
This is where you define your AI’s behavior—like training a new employee. For example:
- "You’re an employee of Company X."
- "Respond politely, like a human."
- "Avoid political topics."
- "Use only the scripts and data from the Knowledge Base."
- Pro Tip: The more detailed your instructions, the more accurate your AI assistant will be from day one. (Just like onboarding a team member!)
This is where you upload all the information your AI assistant will use to generate responses. You can add:
Why it matters:
- Documents (PDFs, Word, etc.)
- Product/service descriptions
- Company policies & guidelines
- FAQs or training materials
Why it matters:
- No more "I don’t know" responses → The AI always pulls from your trusted sources.
- Updates instantly → Upload new files anytime to keep answers current.
Through Your Feedback & Corrections!
Test your assistant’s responses live (via Telegram or other channels). If an answer isn’t perfect:
Key Benefits:
Test your assistant’s responses live (via Telegram or other channels). If an answer isn’t perfect:
- Click the ✏️ pencil icon (in the chat),
- Edit the response to your preference.
Key Benefits:
- No technical skills needed → Fix answers like editing a text message.
- Self-improving AI → The more you refine, the smarter it gets.
- Team collaboration → Multiple users can train the assistant simultaneously.
Because it’s faster and more effective:
- See responses instantly — Test the assistant in real conversations.
- Fix answers on the fly — No delays or back-and-forth with support teams.
- Zero wasted time — Train your AI yourself in seconds, not days.
- Integrations stay seamless — Telegram, WhatsApp, etc. work 24/7.
- Full chat history saved — Never lose context.
- Settings preserved — Your configurations stay intact.
- Auto-learning — The assistant improves automatically from every edit you make.
- (Think of it like teaching a colleague, but with AI’s speed and scalability!)
Yes! Console includes a built-in live chat widget designed for seamless AI-human interactions.
How to Set It Up:
How to Set It Up:
- Go to Console → Integrations → Live Chat
- Copy the generated code snippet
- Paste it into your website’s HTML
- All conversations appear in your Console Inbox — manage everything in one place.
- AI + human hybrid mode — let the assistant handle routine queries, then step in when needed.
- UX-optimized design — tailored for natural interactions with AI assistants.
Absolutely! Choose a plan with “Power-Up Modules” and enable only the features you need — pay only for what you use! 🔥