AI assistant
your customers can trust
We know the most important thing is keeping loyalty.
CONSOLE CX gives you a simple and safe solution: set it up in just a few clicks, no hassle.
Setup Time: Up to 35 minutes
Technical Skills: Not required
CONSOLE CX gives you a simple and safe solution: set it up in just a few clicks, no hassle.
Setup Time: Up to 35 minutes
Technical Skills: Not required
Your customers’ trust and loyalty come first.
If these issues concern you, Console CX is the best solution!
TASK:
I need clients to receive responses even at night.
Console CX:
Automated 24/7 support.
TASK:
I need to improve service quality without expanding the team.
Console CX:
A system that takes care of routine tasks and leaves only the complex issues for people.
TASK:
I need support that grows alongside the business.
Console CX:
A scalable platform that easily adapts to new volumes and channels.
TASK:
I need to test improvements without risk or major investments.
Console CX:
A quick start in 35 minutes with minimal costs and the ability to scale.
Why choose CONSOLE CX?
- Built for teams new to customer support. No need to hire extra staff — AI handles the first incoming requests.
- No risk of losing loyalty with Co-Pilot mode — a human steps in for complex issues.
- Ready-to-use settings and scenarios — no technical expertise required.
- Go live in just 35 minutes — everything you need is already included.
- Full manual control: review all conversations in real time.
- Alerts and auto-switching to a live agent for critical triggers.
What’s inside?
An intelligent AI assistant that communicates via your website, WhatsApp, Telegram, Email, and other channels.
-
Training module based on real conversations -
Learns from your documents and past dialogues -
Management dashboard & analytics -
Monitor all active chats -
Integrations with any LLM and your own vector database -
Configure assistant behavior -
Response quality and speed analytics -
Knowledge base — simply drag & drop documents (PDF, DOCX, HTML, etc.) -
AI uses your database for accurate, relevant answers -
Multilingual support
Ready to Use Out of the Box
Setup Time: Up to 35 minutes
Technical Skills: Not required
Technical Skills: Not required
- Professionally pre-configured templates and prompts
- Flexibility and ease of use
- Quick setup without developers
How to Get Started?
Ready to Start Risk-Free?
Join the companies that have already launched high-quality customer support with CONSOLE CX
14-Day Free Trial 
Free trial
15-minute setup
24/7 support
Сhoose Your Plan
Unlock the full potential of our platform with a plan tailored to your needs.
FREE
Per month
Live agents: 1 seat
Live agents: 1 seat
€ 0
- One AI Assistant
- One knowledge base
- Up to 3 files
- 20mb store
- One integration
- Auto mode
- Basic Analytics
- Emai support
- *AI requests are not included
START
Per month
Live agents: 2 seat
Live agents: 2 seat
€ 49
- One AI Assistant
- One knowledge base
- Up to 20 files
- 100mb store
- Multi-lingual
- FaceBook integrations
- Instagram integrations
- Telegram integrations
- Live chat widget
- Auto mode
- Basic copilot mode
- Basic Analytics
- Basic weekly report
- Emai support
- 250 requests to AI
BUSINESS
Per month
Live agents: Up to 4 seats
Live agents: Up to 4 seats
€ 99
- One AI Assistant
- One knowledge base
- Up to 100 files
- 250mb store
- Multi-lingual
- FaceBook integrations
- Instagram integrations
- Telegram integrations
- Live chat widget
- Auto mode
- Copilot mode
- Quick replies
- Multi-user access
- CRM integration
- Advanced analytics
- Full weekly report
- Emai support
- 500 requests to AI
PRO
Per month
Live agents: Up to 8 seats
Live agents: Up to 8 seats
€ 199
- One AI Assistant
- One knowledge base
- Up to 500 files
- 1Gb store
- Multi-lingual
- FaceBook integrations
- Instagram integrations
- Telegram integrations
- Live chat widget
- Auto mode
- Copilot mode
- Quick replies
- Multi-user access
- Team collaboration
- CRM integration
- Advanced analytics
- Full weekly report
- Messenger support
- Select LLM models
- 1500 requests to AI
FREE
Live agents: 1 seat
€ 0
- One AI Assistant
- One knowledge base
- Up to 3 files
- 20mb store
- One integration
- Auto mode
- Basic Analytics
- Emai support
- *AI requests are not included
START
Yearly is better – save 15%
Live agents: 2 seat
€ 588
Live agents: 2 seat
€ 588
€ 499
- One AI Assistant
- One knowledge base
- Up to 20 files
- 100mb store
- Multi-lingual
- FaceBook integrations
- Instagram integrations
- Telegram integrations
- Live chat widget
- Auto mode
- Basic copilot mode
- Basic Analytics
- Basic weekly report
- Emai support
- 3000 requests to AI
BUSINESS
Yearly is better – save 15%
Live agents: Up to 4 seats
€ 1188
Live agents: Up to 4 seats
€ 1188
€ 999
- One AI Assistant
- One knowledge base
- Up to 100 files
- 250mb store
- Multi-lingual
- FaceBook integrations
- Instagram integrations
- Telegram integrations
- Live chat widget
- Auto mode
- Copilot mode
- Quick replies
- Multi-user access
- CRM integration
- Advanced analytics
- Full weekly report
- Emai support
- 6000 requests to AI
PRO
Yearly is better – save 15%
Live agents: Up to 8 seats
€ 2388
Live agents: Up to 8 seats
€ 2388
€ 1999
- One AI Assistant
- One knowledge base
- Up to 500 files
- 1Gb store
- Multi-lingual
- FaceBook integrations
- Instagram integrations
- Telegram integrations
- Live chat widget
- Auto mode
- Copilot mode
- Quick replies
- Multi-user access
- Team collaboration
- CRM integration
- Advanced analytics
- Full weekly report
- Messenger support
- Select LLM models
- 18000 requests to AI
Book a demo
We're always happy to answer any of your questions.
FAQ
You Asked, We Answer
Console CX is a control panel for your AI assistant (chatbot). With it, you can:
- Launch your AI assistant,
- Customize its responses,
- Train it on your own data,
- Test its performance,
- Connect channels (e.g., Telegram),
- And fully manage it—no coding needed.
Assistant Instructions ("Settings")
This is where you define your AI’s behavior—like training a new employee. For example:
This is where you define your AI’s behavior—like training a new employee. For example:
- "You’re an employee of Company X."
- "Respond politely, like a human."
- "Avoid political topics."
- "Use only the scripts and data from the Knowledge Base."
- Pro Tip: The more detailed your instructions, the more accurate your AI assistant will be from day one. (Just like onboarding a team member!)
This is where you upload all the information your AI assistant will use to generate responses. You can add:
Why it matters:
- Documents (PDFs, Word, etc.)
- Product/service descriptions
- Company policies & guidelines
- FAQs or training materials
Why it matters:
- No more "I don’t know" responses → The AI always pulls from your trusted sources.
- Updates instantly → Upload new files anytime to keep answers current.
Through Your Feedback & Corrections!
Test your assistant’s responses live (via Telegram or other channels). If an answer isn’t perfect:
Key Benefits:
Test your assistant’s responses live (via Telegram or other channels). If an answer isn’t perfect:
- Click the ✏️ pencil icon (in the chat),
- Edit the response to your preference.
Key Benefits:
- No technical skills needed → Fix answers like editing a text message.
- Self-improving AI → The more you refine, the smarter it gets.
- Team collaboration → Multiple users can train the assistant simultaneously.
Because it’s faster and more effective:
- See responses instantly — Test the assistant in real conversations.
- Fix answers on the fly — No delays or back-and-forth with support teams.
- Zero wasted time — Train your AI yourself in seconds, not days.
- Integrations stay seamless — Telegram, WhatsApp, etc. work 24/7.
- Full chat history saved — Never lose context.
- Settings preserved — Your configurations stay intact.
- Auto-learning — The assistant improves automatically from every edit you make.
- (Think of it like teaching a colleague, but with AI’s speed and scalability!)
Yes! Console includes a built-in live chat widget designed for seamless AI-human interactions.
How to Set It Up:
How to Set It Up:
- Go to Console → Integrations → Live Chat
- Copy the generated code snippet
- Paste it into your website’s HTML
- All conversations appear in your Console Inbox — manage everything in one place.
- AI + human hybrid mode — let the assistant handle routine queries, then step in when needed.
- UX-optimized design — tailored for natural interactions with AI assistants.