How to Make a WhatsApp AI Chatbot with Console CX

Console CX is an AI support platform with a friendly control panel – you manage your chatbot by clicking through menus, not writing code. In fact, Console CX notes you can set up your assistant “in just a few clicks, no hassle” and have it ready in under half an hour. Once set up, the bot lives in your WhatsApp Business account and can chat with customers 24/7.

• Here’s why adding a WhatsApp chatbot is so helpful, and how Console CX makes it easy:

24/7 support: The chatbot never sleeps, so customers get answers at midnight or on weekends. This “round the clock support” leads to higher satisfaction rates.

Instant replies: A chatbot responds immediately. Customers get quick answers (no one likes waiting!), which builds trust. As one blog notes, customers “will receive instant responses” from your bot, improving loyalty.

Less work for you: The bot handles routine questions (like FAQs or order updates) so your team can focus on important tasks. Console CX lets your bot carry out the “bulk of the repetitive work… freeing [your team] up for more strategic work”.

Better service: With instant, accurate answers, customer service improves. Fast, friendly replies make people happy and more likely to keep buying.

Console CX is designed for simplicity. It’s essentially a no-code chatbot builder – you launch and train your AI assistant via a dashboard. No programming is needed. Because Console CX is a Meta-verified tech provider, it offers an official WhatsApp Business integration. In other words, you just connect your WhatsApp Business account (no complicated API work).

Console CX even provides templates and pre-made settings so you can “go live in just 35 minutes” without any technical skills. Once connected, the chatbot uses your data (like product info or FAQs) to answer questions. For example, you upload your product descriptions or FAQ documents into Console CX’s knowledge base, and the AI assistant “automatically references this data to provide accurate, on‑brand answers” just like a human expert

No-code interface: Build and customize your chatbot with simple clicks (no developer needed).

AI-powered answers: Drag-and-drop your content (PDFs, Word docs, product specs, FAQs) and the bot will learn to answer based on that material.

Official WhatsApp integration: Console CX works directly with WhatsApp Business. The platform now offers an official integration with WhatsApp Business, so setup is seamless.

24/7 uptime: Your WhatsApp chatbot is always live. Console CX ensures that WhatsApp (and other channels) “work 24/7” without downtime.

Quick setup: Console CX provides ready-made templates and prompts, so you can have a working bot in minutes

Console CX walks you through a simple 3-step process:

1. Sign up and pick a template: Create a Console CX account and choose a ready-made AI assistant template for customer support.
2. Upload your info: Add your documents – for example, product descriptions, guides, or FAQ lists – to the Console CX knowledge base. The AI will study these so it can answer questions accurately.
3. Connect WhatsApp: Link your WhatsApp Business account (via the official integration). As soon as you do, “your AI assistant goes live instantly” in co-pilot mode.

That’s it! Your chatbot is now active. It will automatically chat with customers on WhatsApp, using your data to give answers. You can test it live and even edit any reply on the fly (the AI learns from your corrections).

Creating an AI chatbot for WhatsApp Business has never been easier.

Console CX makes it a no-code WhatsApp AI chatbot solution that any small business can use. In just a few clicks you’ll have instant, 24/7 support on WhatsApp – exactly what today’s customers want.